Ordering Information...
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Orders can be made directly from product pages, but feel free to contact me for any questions, requests, or special instructions at barry@silverebony.co.uk. I can typically make any design to order as quickly as you need it, please e-mail me.
Some of my jewellery designs are one-offs and most are limited editions. All pieces come in a black gift box. Most items are newly made to order. Only items in the Sale Page are in stock and are available for immediate order. The sustainable woods and shells may alter very slightly to the ones in the photographs but ultimately add to each unique piece.
Most items are made from scratch so are not refundable. There is a small charge if a ring size needed altering.
Within reason I will do repairs for Free.
All SALE items that are in stock can be fully refunded for any reason (minus your postage) Please email me to check stock/refund on a particular item barry@silverebony.co.uk
Commissioned rings can not be refunded. Commissioned ring deposits are not refundable as materials are purchased especially. In the odd circumstance of a defect occurring with a ring I can repair for free, if the ring is damaged by yourself then a fee will occur. If you are surprising your partner with a piece of jewellery as a gift or engagement ring, please be absolutely certain of their taste as I can not refund if he/she does not like it.
There is a small charge if a ring size needed altering.
Within reason I will do repairs for Free.